We have three ways to pre-order.

1. Order Online for: 
Cakes
Cupcakes
Dessert bars
Cheesecakes
Cake Pops
Cookies
Quick Breads

Please note the Online ordering system will prompt you to the first available date.
If your desired date doesn’t show up it’s because:
1) we are already completely booked for that date.
2) there is not enough lead time before your event.

2. Call the shop:
at 425-822-6565 and one of our team members can take your order over the phone.

3. Email us:
[email protected]
Please include the best phone number to contact you in case we have additional questions.

Yes!

1. Call the shop at 425-822-6565 to talk to one of our Decorators about your Custom Order.
2. Please fill out our Contact order from with specific details of your order along with the best contact number so we can get back to you if we need additional details.

ALL Custom Orders must be made WELL IN ADVANCE of your event. Again, we recommend 2-3 weeks notice.

ALL Custom Orders must be paid in full upon ordering. No cancellations or refunds are given on custom orders

Occasionally we may have availability to accept a custom order less than 2 weeks in advance, but you must call the shop to inquire.
We cannot guarantee we will have availability.

We offer gluten-free and vegan cakes and dessert items.
However, we also prepare wheat cakes in our kitchen, as well as peanuts and other nuts in our facility.

We do our very best and are very careful but cannot guarantee there is no cross-contamination.

Please advise us if you have a nut or gluten allergy at the time of ordering or before buying goods in the Café.

Any of our staff can answer questions about specific ingredients so please ask.

If a team member cannot answer your question, they will refer your question and we will try to respond back as soon as is possible.

Cake Care:
Cakes are served best at room temperature. Butter is solid at room temperature, as is buttercream icing.
Your order will be cold at pick up as they are stored in our refrigerator until pick up.

We recommend allowing the cake to come to room temperature (usually 2 hours, more if its as multi-tiered cake).
Please be advised that this recommendation is based on normal weather. During the summer or on very warm days you will need to monitor your cake carefully to ensure proper care. If a cake becomes too warm it will begin to melt and multi-tiered cakes can begin to move or slide.
We cannot accept responsibility for or give refunds for cakes cared for improperly.
 
Pick Up:
Orders are available for Pick Up at our Kirkland location between:
11 am- 5pm Tuesday through Saturday.

Orders are NOT available for Pick Up on
Sundays or Mondays.

Transportation: 
Cakes and other products travel best on a flat surface, such as the floorboard or trunk of your vehicle.

We also suggest you secure your cake so that it does not slide in the event of a sudden stop.

We cannot accept responsibility or give refunds for items damaged during transport.

We do not recommend transporting cakes/products in someone’s lap, or the seat of a car as these surfaces are angled and not secure in the event of a sudden stop or even during normal travel as the item is sitting at an uneven angle.